Terms & Conditions

Terms and Conditions for www.thejadehighlands.in

Last Updated: 27/11/2023

1. Reservation and Payment

  • To secure a reservation, a deposit of 50% is required at the time of booking.
  • Full payment is due 7 days before the check-in date.
  • Payments can be made through Credit, Debit cards & Google Pay.
  • Failure to make full payment by the specified date may result in the cancellation of the reservation.

2. Cancellation Policy

  • Cancellations made 5 or more before the check-in date will receive a full refund..
  • Cancellations made within 5 days of the check-in date will result in a forfeiture of the deposit.
  • No-shows and early departures are non-refundable.

3. Check-In and Check-Out

  • Check-in time is 12 PM, and check-out time is 11 AM.
  • Early check-in or late check-out requests are subject to availability and may incur an additional fee.

4. House Rules

  • Smoking is strictly prohibited inside the premises. Designated smoking areas may be provided.
  • Pets are not allowed unless otherwise specified and agreed upon in advance.
  • Guests are expected to respect the privacy and tranquility of other guests and neighbours.
  • Parties and events must have prior approval from the management.

5. Property Use and Damages

  • Guests are responsible for any damages caused to the property during their stay.
  • The cost of repairs or replacements will be charged to the credit card on file.

6. Liability

  • The Jade Highlands is not liable for any loss, theft, or damage to guests' personal property.
  • Guests are advised to secure their valuables.

7. Force Majeure

  • The Jade Highlands is not responsible for circumstances beyond its control, including but not limited to natural disasters, strikes, or government actions.

8. Privacy Policy

  • Guest information will be kept confidential and used only for reservation and communication purposes.

9. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of Tamilnadu.
  • Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Tamilnadu.

10. Contact Information

The Jade Highlands

Door. No.W4/412.A

Paraipatty, Vilpatty,



+91 9003038195